MSI 5520 Master Series Technical Information

Aspire 5520/5220 SeriesService Guide

4 Chapter 1q CyberLink® PowerProducer®q Norton Internet Security™q NTI CD-Maker™q Microsoft Works 8.5 with Office Home and Student 2007 TrialNOTE: Sof

103 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whe

Chapter 5 89Top View1 JP1 LVDS Connector 9 U142 JP3 Speaker (Left) Connector 10 U153 JP34 Speaker (Right) Connector 11 JP9 PCI Express Card Socket4 JP

90 Chapter 5Bottom View1 PJP1 DC-in Power Jack 13 JP26 IEEE1394 Connector2 PJP2 Battery Connector 14 JP22 CPU Socket3 JP14 D-Sub CRT Connector 15 JP27

Chapter 6 91This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5520/5220. Refer to this chapter whenev

92 Chapter 6Aspire 5520/5220 FRU ListCategory No. Part Name and Description Acer Part No.ADAPTERADAPTER 65W 3PIN DELTA SADP-65KB DBFFAP.06501.009ADAPT

Chapter 6 93MINI WLAN/B INTEL 802.11 A/B/G ROW (MM#872612)KI.GLN01.003MINI WLAN/B INTEL 802.11 A/B/G JPN (MM#875652)KI.GLN01.004MINI WLAN/B INTEL 802

94 Chapter 6RF CABLE 15.4 50.AHE02.0057 PIN MINI-DIN S-VIDEO TO 4 CABLE 50.ABD02.001PAL TO NTSC CONNECTOR 20.ABD02.001SMB JACK 50.ABD02.002DVB-T ANT

Chapter 6 95THERMAL DOOR 15.4 DIS 42.AHE02.003CPU/PROCESSORINTEL CPU MEROM DUAL CORE T7700 2.4G LF80537GG0564M SLA43 E1 KC.77001.DTPINTEL CPU MEROM DU

96 Chapter 6DVD SUPER MULTI DRIVE PHILIPS DS-8A1P 0FAKU.00809.010DVD SUPER MULTI DRIVE HLDS GSA-T20N 0FAKU.0080D.027DVD SUPER MULTI DRIVE SONY AD-7530

Chapter 6 97HDD SATA 200G 4200RPM TOSHIBA MK2035GSS Gemini SATA LF F/W:DK022AKH.20004.001HDD DOOR 15.4 42.AHE02.007HDD BRACKET 15.4 33.AHE02.002KEYBOA

Chapter 1 5System Block Diagram

98 Chapter 6KEYBOARD 14_15KB-FV2 89KS WHITE DUTCHKB.INT00.062KEYBOARD 14_15KB-FV2 89KS WHITE DANISHKB.INT00.063KEYBOARD 14_15KB-FV2 89KS WHITE CZECH

Chapter 6 99LCD BRACKET SET R&L 15.4 33.AHE02.003CCD MODULE 0.3M 57.AHE02.001CCD BRACKET-15.4 33.AHE02.004CCD MYLAR-15.4 47.AHE02.001ASSY LCD MODU

100 Chapter 6MEMORY 1GB DDRII 667 NANYA NT1GT64U8HB0BN-3CKN.1GB03.014MEMORY 1GB DDRII 667 SAMSUNG M470T2953EZ3-CE6KN.1GB0B.011MEMORY 1GB DDRII 667 HYN

Chapter 6 101SPEAKERSPEAKER ASSY 23.TG607.001SCERWSCREW,M2.5*3(Ni-NL) 86.AHE02.001SCREW,M2.5*6(NL) 86.AHE02.002SCREW,M2.5*12(NL) 86.AHE02.003SCREW,M2*

6 Chapter 1Board LayoutTop View1 JP1 LVDS Connector 9 U142 JP3 Speaker (Left) Connector 10 U153 JP34 Speaker (Right) Connector 11 JP9 PCI Express Card

Chapter 1 7Bottom View1 PJP1 DC-in Power Jack 13 JP26 IEEE1394 Connector2 PJP2 Battery Connector 14 JP22 CPU Socket3 JP14 D-Sub CRT Connector 15 JP27

8 Chapter 1Your Acer Notebook TourAfter knowing your computer features, let us show you around your new Aspire computer.Front View# Icon Item Descript

Chapter 1 9Closed Front View6 Keyboard For entering data into your computer.7 Touchpad Touch-sensitive pointing device which functions like a computer

10 Chapter 1Left View# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computer security lock.2 External display (VGA)

Chapter 1 11Right ViewRear view# Icon Item Description1 2 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).2 Optical drive Inter

12 Chapter 1Base viewIndicatorsThe computer has several easy-to-read status indicators.The front panel indicators are visible even when the computer c

Chapter 1 13NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.Easy-Launch

IIRevision HistoryPlease refer to the table below for the updates made on Aspire 5520/5220 service guide.Date Chapter Updates

14 Chapter 1Touchpad BasicsThe following teaches you how to use the touchpad:q Move your finger across the touchpad (2) to move the cursor. q Press th

Chapter 1 15Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys.

16 Chapter 1Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output,

Chapter 1 17Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.To type:The Euro sym

18 Chapter 1The US dollar sign1. Open a text editor or word processor.2. Either directly press the <> key at the bottom-right of the keyboard, o

Chapter 1 19Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you

20 Chapter 1Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you m

Chapter 1 21Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from

22 Chapter 1Battery statusFor real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery Life” field.F

Chapter 1 23Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed

IIICopyrightCopyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

24 Chapter 1

Chapter 1 25Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives t

26 Chapter 1Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the

Chapter 1 27Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status.

28 Chapter 1Launching the Acer OrbiCamTo launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen.ORClick Start > All programs

Chapter 1 29Using the System UtilitiesNOTE: The system utilities work under Microsoft Windows XP only.Acer GridVista (dual-display compatible)NOTE: Th

30 Chapter 1NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Launch ManagerLa

Chapter 1 31Hardware Specifications and ConfigurationsNOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN functio

32 Chapter 1Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above ta

Chapter 1 33System VRAM and VBIOS OptionseSetting OSSystem MemoryVBIOS Option in BIOS/CMOSVRAM sizeSystem memory sizeVRAM sizeSystem memory size512Mb

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

34 Chapter 1 Bluetooth InterfaceItem SpecificationChipsetBroadcom Bluetooth® 2.0+EDRData throughput 723 bps (full speed data rate)Protocol Bluetooth 1

Chapter 1 35DVD-Dual InterfaceItem SpecificationVendor & model name HLDS COMBO 12.7mm Tray 24X GCC-T10NSONY COMBO 12.7mm Tray 24X CRX880A LFPIONEE

36 Chapter 1 USB PortItem SpecificationChipset Built-in ICH8MUSB Compliancy Level 2.0OHCI USB 1.1 and USB 2.0 Host controllerNumber of USB port 4Locat

Chapter 1 37 BatteryItem SpecificationVendor & model name BATTERY PANASONIC LI-ION 6CELLSBATTERY SANYO LI-ION 6CELLSBATTERY SIMPLO LI-ION 6CELLSBA

38 Chapter 1Temperature Range( C)OperatingStorage (shipping)0 to +50-20 to +600 to +50-25 to +600 to +50-20 to +600 to +50-20 to +60LCD InverterItem S

Chapter 2 52BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

53 Chapter 2Navigating the BIOS UtilityThere are eight menu options: Information, Main, Advanced, Memory, Security, Boot, Power and Exit.Follow these

Chapter 2 54InformationNOTE: The system information is subject to different models.PhoenixBIOS Setup Utility CPU Type : AMD Turion(tm) 64 X2 Mobi

55 Chapter 2The table below describes the parameters in this screen.Parameter DescriptionCPU Type / CPU Speed Display the CPU type and speed of the sy

Chapter 2 56MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

57 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

Chapter 2 58AdvancedThe Advanced screen displays advanced settings of the BIOS utility.The table below describes the parameters in this screen. Settin

59 Chapter 2USB Self-HealingThe USB Self-Healing screen displays all USB self-healing options and settings.Integrated DevicesThe Integrated Devices sc

Chapter 2 60MemoryThe Memory screen displays details and settings for the installed memory in the system.PhoenixBIOS Setup Utility Item Specific H

61 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.Parameter D

Chapter 2 62SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util

63 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Chapter 2 64Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

65 Chapter 2If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new password

Chapter 2 66BootThe Boot screen allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the disket

PowerThe Power screen displays a summary of your computer power settings, and also includes advanced setup parameters. It allows the user to enable an

Chapter 2 68The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.Parameter D

69 Chapter 2Power SaverThe Power Saver screen displays all power saving options and settings.Parameter Description OptionLDT Tristate Enables, disable

Chapter 2 70ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

71 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:q New versions of system programsq New features or

Chapter 3 68This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

69 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 70Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

71 Chapter 3Screw ListItem Description Part NumberA SCREW M2.5*3(NL) MA000006AG0B SCREW M2.5*4(NL) MA0000061G0B SCREW M2.5*6(NL) MA0000062G0D SCREW M2

Chapter 3 72Removing the Battery Pack1. Unlock the battery lock (move the battery lock to the unlock position as shown).2. Slide the battery release l

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many features:Operating systemq Windows Vista™ Ultimateq Windows Vista™ Home Premiumq Wi

73 Chapter 3Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/System Fan/Thermal Modules/VGA Board/CPU/Keyboard and the LCD Module Removing

Chapter 3 74Removing the Wireless LAN Card/Modem Card and TV Tuner Card1. Disconnect the three antennae from the wireless LAN card.2. Remove the two s

75 Chapter 3Removing the System Fan/Thermal Modules/VGA Board and CPU1. Disconnect the fan cable from the main board.2. Remove the three screws holdin

Chapter 3 76Removing the Keyboard and LCD Module1. Turn the notebook over.2. Remove the two screws securing the strip cover from the bottom of the not

77 Chapter 310. Detach the LCD module from the main unit.

Chapter 3 78Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Remove the screw fastening the ODD from the

79 Chapter 37. Disconnect the touchpad FFC, left speaker cable, button board FFC, and LED board FFC from the main board.8. Carefully detach the upper

Chapter 3 809. Remove the screw fastening the main board to the lower case.10. Detach the main board from the lower case as shown.11. Turn the main bo

81 Chapter 3Disassembling the Upper Case Assembly1. Turn the upper case over.2. Remove the two screws fastening the button board.3. Detach the button

Chapter 3 82Disassembling the LCD Module1. Remove the four screw rubbers as shown.2. Then remove the four screws fastening the LCD bezel.3. Detach the

2 Chapter 1and PCI Express® (for selected models)q NVIDIA GeForce® 8600M GS with up to 1280MB of TurboCache™ technology (512MB of dedicated GDDR2 VRAM

83 Chapter 310. Remove the four screws fastening the left LCD bracket and detach it.11. Remove the four screws fastening the right LCD bracket and det

Chapter 3 84Disassembling the External ModulesDisassembling the HDD Module1. Remove the four screws holding the HDD (hard disk drive) case; two on eac

Chapter 4 86Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

87 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Chapter 4 88If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop

89 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 90Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in Control Panel2. In P

91 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Chapter 4 92Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

Chapter 1 3• Integrated Acer Crystal Eye webcam, supporting Acer PrimaLite™ technology (for selected models)• Acer Xpress VoIP phone (for selected mod

93 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Chapter 4 94Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

95 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Chapter 4 9646h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video

97 Chapter 48Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus

Chapter 4 98D2h Unknown interruptCode BeepsE0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h

99 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Chapter 4 100Battery can’t be charged See “Check the Battery Pack” on page 90. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action i

101 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 103.Battery fuel

Chapter 4 102Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe