MSI MS-7031 User Manual Page 37

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Chapter 4
33 smarttech.com/kb/170416
Chapter 4: Updating the software
SMART periodically releases updates to its software. These updates add new features and resolve
issues.
Go to smarttech.com/software to download the latest installation package. SMART provides updates
in two file formats in the installation package:
Go to smarttech.com/software to download the latest installation package. SMART provides updates
in MSI file format in the installation package:
l Windows Installer update installation packages (MSI files)
l Windows Installer patches (MSP files)
N O T E
MSP files are available only for select updates as identified on the SMART website.
Which file format you use depends on the version of the software installed on your computers and the
version of the update. If these versions are the same, you can use the MSP file, if available, to install
the update. If these versions are different (because, for example, a previous version of the software is
installed on your computers), you must first upgrade the software on your computers to the same
version as the update using the MSI file and then install the update using the MSP file, if available.
After you download an installation package and extract the update files, place the update files in a
location on your network that’s accessible to all the computers you plan to update.
I M P O R T A N T
You cannot roll back an update after installing it on your computers. You must remove the full
version of the software using Control Panel or the command line interface (see Removing the
software on page 37), and then install the previous version of the software.
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