MSI MD-3000 Technical Information download pdf (Page 229)

Index

 221

- Command View version info

- If it is an issue with performance, include the output of the following

evaperf commands.

• a. evaperf as

• b. evaperf pd

• c. evaperf vd

• d. evaperf hps

Note: evaperf.exe is located under folder 'Hewlett-Packard\EVA Performance

Monitor'.

Note: HP support requests log files in ALL level; however, the logs may be

overwritten, or unable to reproduce issue after resetting log level. Be sure to

explain thoroughly in email to support.

Q: Unable to get data from the provider after the provider is upgraded

from an older version to version 9.0(or above). Why?

A: The older version of the provider must be completely uninstalled before

installing the newer version of the provider until HP supports provider upgrades.

Otherwise there are chances that provider from previous install is still running

and using the default ports.

To verify,

Services Panel  make sure that service with name ‘HP StorageWorks SMI-S

CIMServer’ does not exist. If exists, stop the service and disable it. Version 9.0

provider installs with the service name ‘HP StorageWorks CIM Object manager’.

HP LeftHand

HP LeftHand Enabling SNMP

This section details enabling SNMP polling on the management nodes from the

poller agent assigned to poll LeftHand devices. Once enabled, the SNMP data

will appear within the LeftHand device console screen.

HP LeftHand CMC (Centralized Management Console) structure:

To begin you need to drill down in the cluster to locate a management node.

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MSI MD-3000 Technical Information Page 229